Terms of service

1. Introduction

Welcome to Sugar Hill Market. By using our website and placing an order, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Orders and Payments

All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order at our discretion. Payments must be made through the available payment methods on our website. Prices and availability are subject to change without notice.

3. Shipping and Delivery

Orders are typically shipped within 1-2 business days. Delivery times may vary based on your location. Tracking information is provided for all orders, except single brownie purchases. We are not responsible for delays caused by shipping carriers or incorrect shipping addresses provided by customers.

4. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns. If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of receiving your order. We will review your case and may offer a refund or replacement as appropriate.

5. Product Information

We make every effort to ensure that our product descriptions and images are accurate. However, we do not guarantee that all product descriptions or other content on our website are error-free or complete. If you have any questions about our products, please contact us before placing your order.

6. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.

7. Intellectual Property

All content on our website, including text, images, and logos, is the property of Sugar Hill Market or its licensors. You may not use, reproduce, or distribute any content from our website without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Sugar Hill Market is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you for any claim arising from these Terms of Service is limited to the amount you paid for the product.

9. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on our website, and your continued use of our site constitutes acceptance of the updated terms.

10. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at [insert contact information].

By using our website and placing an order, you acknowledge that you have read, understood, and agree to these Terms of Service.